Brand Warranty

Beyond Roset's one year warranty you can rest assured that your pieces will be looked after with their in depth specific brand warranty.

Birks

Birks will provide an exchange or refund within 30 days of delivery, provided merchandise has not been worn, altered, engraved, or special-ordered. All claims, returns, battery replacement, or warranty service must be accompanied by proof of purchase, original watch box and warranty materials. 

 

Doves

Every piece of jewellery we sell is manufactured under the strictest quality control standards and carefully inspected prior to shipment. We stand behind every item and every doublet stone with a lifetime warranty. All repairs due to manufacturer defect will be made free of charge. Problems related to normal wear and tear will be charged only at the cost of materials needed to make the repair. For further repair-related information, please contact your nearest Doves authorised retailer.

 

Gabriel NY

Please Register your Gabriel item  for enrolment into our warranty program within 30 days of your purchase at a retail partner. Just upload your original receipt and fill out the form. The submission serves as confirmation that you have read the warranty terms and conditions underwritten by NYC Empire Insurance Inc. The warranty program features (1) Free Lifetime Warranty for Manufacturing Defects, We take such pride in the quality of our jewellery that we will make any necessary repairs or replacements with no additional costs (2) One Year Warranty for Normal Wear & Tear. we cover damages resulting from normal wear & tear within one year of purchase. All customers are eligible for complimentary inspection and cleaning every six months at our retail partner stores.

 

Hillberg & Berk

We take pride in sourcing and creating quality products.  All of our products may be returned for replacement or repair due to a manufacturer’s defect within one year of the original purchase date with your proof of purchase. After one year, the item can be repaired or replaced with like-quality materials at an additional cost.

Lost items or items damaged due to normal wear and tear are not covered under our replacement policy.

Just like you, beautiful jewellery needs to be looked after. Treat it right and it will continue to sparkle bright.

  1. Store your jewellery individually in an air-tight container to prevent tarnishing and chipping. Your H&B box is a great place to store it too.
  2. Keep your jewellery sparkling bright by cleaning or buffing with an untreated or dry polishing cloth.
  3. Keep your jewellery away from the bathroom, heating vents or windowsills as damp and hot conditions can cause the jewellery to tarnish faster.
  4. Protect your jewellery by avoiding contact with soaps, perfumes, lotions, makeup and hair products etc.

 

Hulchi Belluni

Your Hulchi Belluni jewellery will be delivered with a certificate card and a 6 month guarantee for production defects.

Hulchi bracelets are made with a spring mechanism with a lifetime warranty. Should the bracelet break, Hulchi Belluni supplies free shipping and will have the bracelet repaired under warranty. 

 

Midas

Midas offers a one year warranty against manufacture defects. 

 

Olivia Burton

Olivia Burton offers a limited warranty of defects in materials and workmanship for a period of two (2) years after original purchase if purchased from an official Olivia Burton Stockist after 1st July 2016. If watches have been purchased prior to 1st July 2016, a one (1) year warranty is in place. The warranty does not cover batteries, glass, plating, straps or accidental damage caused by lack of care including water penetration.

 

Vahan 

VAHAN bracelet bands have a limited lifetime warranty.

 

Victorinox

Victorinox Swiss Army watches purchased from authorized retailers are eligible for the manufacturer’s three-year limited warranty – which has been extended to five years for purchases effective January 1, 2019. This includes the battery during the first year and manufacturing defects in materials and workmanship.