Brand Warranty
Beyond Roset's One Year Warranty, you can rest assured that your pieces are supported by their specific brand warranties.
Crown Ring
Crown Ring guarantees the quality of every piece, including CARLEX, CrownRing, Noam Carver, Bleu Royale, and Torque. Our warranty covers imperfections in design, materials, or workmanship under normal wear & tear. If a ring has been altered or abused, a handling fee may apply.
Any Crown Ring piece may be refinished at no charge, as many times as desired. We recommend refinishing no more than once per year.
Any Crown Ring piece may also be resized at no charge, as long as the new size can be achieved without compromising the ring's quality. If a new ring must be made, additional handling fees may apply.
Accent diamonds (melee) in Noam Carver pieces are covered for life against normal wear & tear and will be replaced at no charge if necessary. Diamonds in CrownRing, Bleu Royale, or Torque pieces weighing 0.005ct–0.25ct are covered by a 1-year diamond warranty. Diamonds in CARLEX pieces come with a lifetime diamond warranty.
Gabriel NY
Please register your Gabriel item within 30 days of purchase at a retail partner. Upload your original receipt and complete the form to enroll in the warranty program. Registration confirms that you have read the warranty terms and conditions underwritten by NYC Empire Insurance Inc.
The warranty program features:
- Free Lifetime Warranty for Manufacturing Defects: Repairs or replacements are made at no additional cost.
- One-Year Warranty for Normal Wear & Tear: Coverage for damages resulting from normal wear & tear within one year of purchase. All customers are eligible for complimentary inspection and cleaning every six months at our retail partner stores.
For additional warranties on brands carried by Roset, please enquire directly with us.